Pettals Cannabis Privacy Policy

Effective Date: March 17th, 2026

Pettals Cannabis respects your privacy and is committed to protecting your personal information.

We prioritize data minimization. We only collect and retain personal information when necessary to complete a transaction, comply with legal requirements, or when you voluntarily opt into marketing or loyalty programs.

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide (Optional)

We only collect personal information such as:

• Name

• Email address

• Phone number

when you voluntarily provide it, including when you:

• Sign up for email or SMS marketing

• Join our loyalty or rewards program

• Contact customer support

B. Transaction & Compliance Information (Limited Use)

To comply with cannabis regulations, we may temporarily collect:

• Date of birth

• Government-issued ID verification

This information is used only at the time of purchase for age verification and compliance
We do not store or retain this information beyond what is legally required

C. Automatically Collected Data

We may collect limited non-personal data such as:

• Device type

• Browser type

• Website usage data

This information is anonymized and used only to improve site performance.

2. How We Use Your Information

We use your information only to:

• Complete transactions

• Verify age and legal eligibility

• Provide customer support

• Improve website performance

👉 We do NOT retain personal information for marketing unless you explicitly opt in.

3. Marketing & Loyalty Programs (Opt-In Only)

We will only store and use your personal information for marketing purposes if you explicitly opt in.

This includes:

• Email marketing

• SMS/text promotions

• Loyalty program participation

• Referral programs (e.g., Buds Bring Buds)

If you do not opt in:

• We do not store your contact information

• You will not receive marketing communications

You may opt out at any time by:

• Clicking “unsubscribe” in emails

• Replying STOP to SMS messages

4. Cookies & Tracking

We use minimal cookies to:

• Ensure website functionality

• Improve performance

We do not use cookies to identify you personally unless you opt into marketing tools.

5. How We Share Information

We do not sell your personal information.

We only share information:

• With service providers (e.g., Dutchie) to complete transactions

• When required by law or regulatory authorities

Any shared data is limited strictly to what is necessary.

6. Data Retention Policy

• Non-marketing users:
  We do not retain personal information beyond what is required to complete your transaction and meet legal obligations

• Marketing / loyalty users:
  We retain your information only as long as you remain opted in

You may request deletion at any time.

7. Security

We use secure systems and industry-standard safeguards to protect your information.

8. Your Privacy Rights

You have the right to:

• Request access to your data

• Request deletion of your data

• Opt out of marketing at any time

To make a request:
📧 Contact us

9. Age Restriction

Pettals Cannabis is intended for individuals 21+ only.

We do not knowingly collect or retain information from anyone under 21.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a new effective date.